All of our soaps, candles, and bath bombs are handmade, vegan and cruelty-free, and no two look exactly alike. Expect some deviation! 

Soap Ingredients: Some of our soaps contain a few extras, like glitter in Soap for Besties. The basic ingredients (which are all printed on the labels) are: Coconut oil, palm oil, safflower oil, glycerine, purified water, sodium hydroxide, sorbitol, sorbitan oleate, soy bean protein, coloring, and fragrance. 

Soap Directions for Safe Use: Rinse, lather, repeat. Do not eat. Do not invite friends over and serve over a bed of organic wild rice. Organic rice is way out of your budget. Discontinue use if rash, redness, or itching occur. Consult your physician if irritation persists. 

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Bath Bomb Ingredients: Bath Bombs contain sodium bicarbonate, citric acid (for fizzing), food-grade PEG, alcohol, coloring and fragrance. Some contain small amounts of glitter. Bath bombs for Dog People and Classy AF also contain activated charcoal for color.

NOTE: Bath bombs are just for fun. Caution: For adult use only. Use only as directed. Excessive use or prolonged exposure may cause irritation to skin and urinary tract. Keep out of eyes and mouth. Discontinue use if rash, redness, or itching occur. Consult your physician if irritation persists. Keep out of the reach of children.

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Candles: Our candles are 100% soy wax with added color & fragrance. The end.

Candle Warning: All of our candles come with a warning label for safe use: Failure to follow instructions could result in fire hazard or injury. Keep out of reach of children and pets. Do not burn candle on or near anything that can catch fire. Avoid drafts and excessive vibrations. Container may become hot while burning candle. Never leave a burning candle unattended. For best results, keep wick centered and trimmed to 1/4.” Burn candle for at least 2 hours each burn. But don’t exceed burning for more than 3 hours. Keep candle free from any foreign matter matches, wick trimmings, etc. Place on a protected, fire resistant surface. Do not place lid on container while burning. Discontinue use when 1/2” of wax remains in candle container.

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Lip Balm Ingredients: Helianthus Annuus (Sunflower) Seed Oil, Beeswax, Theobroma Cacao (Cocoa) Seed Butter, Butyrospermum Parkii (Shea) Butter, Tocopherol, Rosmarinus Officinalis (Rosemary) Extract, Aloe Barbadensis Leaf Extract, and may also contain FD&C Flavoring & Color. 

*Original, Vanilla, and Peppermint are all natural and do not contain FD&C Colors.

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WHY ISN’T MY PACKAGE HERE?: Since our products are handmade, orders don't ship immediately. We automatically email you tracking info when we create your shipping label so you can track your package. 

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MY ORDER IS A GIFT. DO YOU OFFER GIFT WRAPPING? We don't gift wrap, but we can include a personalized note from you to the gift recipient. Say what you'd like us to include by using the additional notes section at check out.

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I RECEIVED THE WRONG PRODUCT: Everybody makes mistakes, everybody has those days… even our packaging experts. If you received the wrong item, we'd be happy to send you the right one! Please send an email to onlineorders@whiskeyriversoap.com with a photo of the product (or products) we sent and we will get to work on sending you the correct product(s) right away. NOTE: We cannot send replacement products internationally due to customs restrictions.

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A PRODUCT I ORDERED WAS DAMAGED IN TRANSIT. HOW CAN I FIX THIS? We know that from time to time accidents happen on the journey from our workshop to you (or your gift recipient). If a product or products arrive damaged, please send an email to: onlineorders@whiskeyriversoap.com with attached photo(s) of the damaged item(s) and we will be in touch with a solution.

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RETURN POLICY: Get the package and product back to us within 14 days in sellable condition and we will refund your money. We do not refund shipping and you are responsible for all shipping costs back to us. 

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WHO IS RESPONSIBLE FOR INTERNATIONAL CUSTOMS FEES? The customer is responsible for import/export fees associated with international shipments. Some countries have additional fees for international shipments, please be aware of any fees from the destination country when importing from the U.S. Sometimes, depending on the shipping carrier/speed you choose at checkout, those fees are covered. Other times those fees are required before a delivery can be made.

We are unable to calculate or adjust fees associated with international shipments. For more information, please contact the customs office in the destination country.

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WHAT ARE THE ACTUAL FRAGRANCES? These are all synthetic fragrances and the actual scent is listed for each item on its respective page.

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DO YOU ACCEPT SUBMISSIONS: No, we do not accept any unsolicited material such as product ideas, labels, copy, content, concepts, materials, websites, marketing, publications, apps, or media.

If, despite the above, you submit unsolicited material to us, then you acknowledge and agree that:

1. We have no obligation to you in respect of such unsolicited material;
2. We are as entitled to enter into any arrangements regarding, and to create, develop and commercially exploit material and projects incorporating, elements similar to elements in such unsolicited material as we were before the receipt of the unsolicited material;
3. You waive any rights that you might have to make any claim against us, our directors, officers, employees, owners, agents, contractors, licensees and assignees in respect of such unsolicited material, including any claim that we have appropriated the unsolicited material or used it without permission; and
4. Without limitation to 3, above, you acknowledge and agree that damages are a sufficient remedy for any cause of action you may have in respect of the unsolicited materials submitted by you and you may not seek injunctive relief against us or any other party seeking to exercise rights in any material or projects created by us.